Vendix SFA
Pricing

Priced for the tenant you actually are.

Vendix is sold per tenant - your databases, your modules, your scale. The three tiers below are illustrative T-shirt sizes; the real quote follows a thirty-minute call where we map what you actually need against what we already have. No surprise per-checkbox upcharges.

Starter

For a single tenant up to ~25 active users.

Best fit

New distributor or single-brand pharma launching their first SFA.


  • Web portal · Android app · AI chatbot
  • Up to 25 named users
  • Single tenant database stack
  • Standard workflows (no per-tenant overrides)
  • Basic reports - 4 baseline dashboards
  • Business-hours support
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Most chosen

Growth

For an established distribution with ~25-250 users.

Best fit

Multi-region distributor or pharma with internal IT to integrate.


  • Everything in Starter
  • Up to 250 named users
  • Tenant-specific workflow overrides
  • Voice transactions enabled
  • Power BI Embedded · scheduled email reports
  • Group consolidated reporting
  • Priority support · 4-hour response
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Enterprise

For groups, holding companies, or 250+ users.

Best fit

Holding company with multiple sub-tenants, custom workflows, or strict data residency.


  • Everything in Growth
  • Unlimited named users
  • Multi-tenant group with consolidated rollup
  • Region pinning (EU / APAC / US)
  • Dedicated solution architect
  • On-prem / private-cloud deployment available
  • Custom workflows without code forks
  • 24x7 support · 1-hour response on Sev-1
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Included in every plan

The non-negotiable basics.

Three databases per tenant

A separate database for live transactions, another for reporting, another for AI search. Encrypted at rest. Physical isolation between tenants.

Audit trail by default

Every change is recorded automatically with who-did-what and before/after values. Sensitive data is redacted. Compliance-ready out of the box.

Full Android + Web

A native Android app and a browser portal that share the same login, the same data, and the same audit trail. Mobile works offline by default.

Localised

English, Sinhala, Tamil, Portuguese, Arabic - shipped out of the box. Per-tenant default language. Local time zones and currency formatting handled automatically.

AI chatbot baseline

A built-in chatbot with role-aware data access. Each user gets answers scoped to what they should see. Rate-limited and audited end-to-end.

Documented and maintained

Up-to-date user manuals per module, an interactive API reference, architecture papers, and release notes after every ship cadence.

Side by side.

Feature Starter Growth Enterprise
Named users Up to 25 Up to 250 Unlimited
AI chatbot baseline + write tools + custom tools
Voice transactions -
Pipeline Engine overrides - unlimited
Power BI Embedded -
Scheduled email reports -
Group consolidation - - consolidated rollup
Region pinning (data residency) - -
On-prem / private cloud - -
Support SLA Business hours 4h response 1h Sev-1 (24x7)

Procurement-ready answers.

How is Vendix priced? +
Per tenant, with a base platform fee plus per-named-user uplift. Modules can be enabled or disabled - Vendix has built-in licence enforcement (e.g. module.crm, seat.crm) so you only pay for what you use.
Annual or monthly? +
Annual contracts with monthly billing options for Growth and Enterprise. Starter is annual upfront. Multi-year discounts available.
Where is my data hosted? +
AWS by default, region of your choice. Enterprise plans support dedicated VPC, private cloud, or fully on-prem deployment.
Can I move between tiers? +
Yes - tier changes are zero-downtime. Modules toggle on or off via tenant config; user-count uplift is a billing change, not a deployment.
Do you offer a free trial? +
We don't do self-service trials - pharma/FMCG SFA needs real data to feel real. Instead we run a 30-minute hands-on demo against a sandbox tenant pre-loaded with your industry, then a 14-day pilot if there's a fit.
Who owns custom CRs? +
You do. Customisations land as steps in the Pipeline Engine + DB rows in your tenant config - they live with your tenant, not as forks of our codebase.
What happens if we leave? +
You get a full SQL Server backup of your three databases (and your ReportDb_Group if applicable), plus an export of your tenant configuration. We help you migrate. No hostage data.

Talk numbers.

Thirty minutes with a solutions engineer. We'll map your scale, your modules, your region, and your timeline against a price you can take to procurement the same week.